Document Type

Conference Proceeding

Publication Date


Journal Title or Book Title

Northeast Business and Economics Association (NBEA) 2020


Publisher's PDF

Publisher's Statement

PUBLISHED BY THE NORTHEAST BUSINESS & ECONOMICS ASSOCIATION © 2020 The Northeast Business & Economics Association reserves the right to publish the Proceedings in both print and electronic formats. The individual authors retain the copyright over their own articles.


In alignment with Molloy College’s commitment to civic engagement, the MBA program requires prospective graduates to complete its Capstone course, which entails providing consulting services to a not-for-profit organization. The course requires students to apply their cross-disciplinary knowledge and skills to solve real problems for their clients. In one short semester, students must form working relationships with fellow project members, develop an understanding of their client’s mission and objectives, and propose solutions that address their client’s challenging problems. The semester culminates with the delivery of a written proposal, a formal presentation to the client, and a final reflection. This paper describes the consulting problems faced by a class of Spring 2020 MBA students and the additional challenges they encountered due to the COVID-19 epidemic. It also describes the local organization the students worked with (the I’m Not Done Yet Foundation) and the solutions the students designed to increase awareness of the organization, improve its financial position, and streamline its internal operations.

Related Pillar(s)



The authors are graduate students with the exception of Brian M O'Neill who is faculty.

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